If you're reading this, chances are you're struggling with the same problem we had. Every single time.
Trust me, I feel your pain.
After months of putting up with it, we finally decided to do something about our ridiculously small HDB toilet. And I'm so glad we did.
Let me share our journey – from frustrated homeowners to happy customers.
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## How We Found Renovaid Team
My journey began with late-night Googling. Keywords like "HDB toilet door" and "bathroom door Singapore" were my constant search companions.
That's when I came across Renovaid Team.
At first, I was skeptical. Another home improvement company? But something about them felt different.
They had:
- BCA registration (not every door company has this)
- A local factory, not just a middleman
- Been around since 2014 – that's a good sign
- Transparent pricing – no hidden "surprise" fees
After a few days of research and comparing with other suppliers, we decided to take the plunge.
By the way, if you need doors for other rooms, Renovaid Team has an impressive range of **[bedroom doors](https://www.renovaid.com.sg/bedroom-doors.html)** too. We were so happy with the toilet door that we came back for more.
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## Understanding This "Hybrid" Door
When I first heard the name, I was confused. Is it a sliding door? Is it a swing door?
Their team broke it down for me in plain English:
It slides first to get out of the way, then swings open. The sliding motion means it doesn't need that big clearance arc.
The features that sold us:
- **Trackless design** – I hate cleaning those gross bifold door tracks. Our old bifold door had a track that collected hair, dust, and who-knows-what-else.
- **Space-saving magic** – Our bathroom feels twice as big now.
- **White or grey powder-coated finish** – We went with grey and it looks so sleek.
- **Built for humidity** – Made of aluminium and acrylic, not wood that will swell.
If you want to see pictures and design options, **[check out Renovaid Team's slide and swing door page here](https://www.renovaid.com.sg/slide-and-swing-doors.html)** . Trust me, the photos don't do it justice – it's even better in person.
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## The Ordering Process – Step by Step
Here is a play-by-play of our experience, so you know what to expect.
### First Contact – WhatsApp 9898 9268
I nervously typed out my first message to their WhatsApp number. No calls – they are strictly WhatsApp only, which I actually appreciated.
They replied within a few hours. Asked me for my door size, location, and what I needed.
A friendly heads-up: Measure your doorway first before reaching out. It saves time and makes the process smoother.
### Step 2: Booking the Measurement
We scheduled a free on-site measurement. No endless phone trees or waiting on hold.
On the day of the measurement:
- They actually showed up when they said they would – refreshing, I know
- He brought colour samples and catalogues
- We picked a grey frame with a clean, simple panel design
- He measured everything twice (professional!)
One thing to know: You need to put down a deposit (50% or $100 minimum) during the visit. We used PayNow – super easy. And if you change your mind, there's a $40 fee – fair enough, their time isn't free.
Make sure the **decision-maker** is home for the measurement. We learnt that the hard way!
### Step 3: Waiting for Installation
Once we paid and signed off, we were told installation would take about 3-4 weeks. Ours took 18 working days – right in the middle of the estimate.
I was getting impatient by week three. But when they finally messaged us, it was worth it.
### Step 4: Installation Day
The evening before installation, their office sent a WhatsApp message between 5 PM and 8 PM with a time window for arrival. They gave us a 10am-12pm window.
The installer arrived at 10:30 AM. Professional, polite, and clearly knew what he was doing.
The whole installation took about 1.5 hours. He removed our old wooden door (which was literally rotting at the bottom – gross), installed the new slide and swing door, and cleaned up after himself.
Before he left, he asked us to test the door to make sure we were happy. Even showed us how to maintain the trackless mechanism.
We paid the remaining balance on the spot via PayNow. No surprises, no hidden fees.
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## Living with the Slide and Swing Door
Now that we've had the door for over a month, **We absolutely love it.**
### What We Love
| Feature | What We Think |
|-----------------|-------------------------------|
| **Space saving** | I can actually open the door without hitting the washing machine. Game changer for small HDB bathrooms. |
| **No bottom track** | Cleaning is SO easy now. I just sweep and mop straight through. My knees are grateful. |
| **How it feels** | Glides like butter. Quiet, no squeaking, no jamming. |
| **Humidity proof** | We've had zero issues with swelling. Looks exactly the same as day one. |
| **Aesthetics** | The grey powder-coated finish is gorgeous. Looks way more expensive than $399. |
### The Not-So-Good (Very Little)
Honestly, I'm reaching for complaints here, but if I had to nitpick:
- **The wait time** – 18 days felt long, but they did warn us. So order early if you're on a deadline.
- **Cancellation fee** – $40 if you bail after measurement. Reasonable, just be aware.
- **No walk-ins** – Their Woodlands showroom is strictly by appointment. WhatsApp first!
That's literally it. Really scraping the bottom of the barrel.
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## Was It Worth $399?
The promotion we got was:
**1 Set Slide & Swing Toilet Door – $399 Nett**
And here is exactly what that $399 included:
- ✅ Free on-site measurement
- ✅ Free delivery to our flat
- ✅ Professional installation by a BCA-registered contractor
- ✅ Free removal and disposal of the old door
No GST surprise. No "transportation fee". No "weekend surcharge".
What they quoted is what we paid. And in renovation-land, that's practically a unicorn.
For two doors, the promotion is **$780 for two sets** – an even better deal.
The promotion is valid until 31 May 2026, so don't sleep on it if you're thinking about it.
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## We Loved It So Much – We Bought More Doors!
Here is the funny part – We were so impressed with the slide and swing door, we ended up replacing ALL our old doors.
### Bedroom Doors – Solid Core Laminate
Our old bedroom doors were hollow core and felt cheap. Zero soundproofing.
We upgraded to **solid core laminate bedroom doors** from Renovaid Team.
The difference is night and day. The laminate surface is scratch-resistant (essential with our menace of a cat) and water-resistant.
If you're in the market, I highly recommend checking out their **[bedroom doors page](https://www.renovaid.com.sg/bedroom-doors.html)** . They have hollow core, solid core, nyatoh plywood, veneer, and laminate options. We went with solid core laminate and have zero regrets.
### Toilet Door for Our Common Bathroom – Aluminium Bifold
We also replaced the door for our common bathroom. That one got a premium aluminium bifold door.
Perfect for tighter spaces. It folds almost completely flat, giving nearly 100% opening clearance.
If you need a toilet door, their **[toilet doors page](https://www.renovaid.com.sg/toilet-doors-replacement.html)** has basic ($189), premium ($199-229), and top hung roller ($259-269) options. Something for every budget.
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## Advice from a Happy Customer
If you made it this far, here is my advice from someone who has been through it:
1. **Measure your doorway first|Get your measurements sorted early** – You'll need them anyway, so do it upfront.
2. **Have the decision-maker home for measurement|Make sure the boss is home** – Seriously. Don't send your helper or a family member who can't make decisions. Learn from my mistake!
3. **Be patient with the 14-21 day wait|Expect a 3-4 week wait** – Quality takes time. Plan your renovation schedule around it.
4. **Pay via PayNow or bank transfer – no cheques|Use PayNow – it's easiest** – They don't take cheques. Cash, PayNow, PayLah, or bank transfer only.
5. **Check the door thoroughly before the installer leaves|Test everything before they pack up** – Swing it, slide it, lock it, unlock it. Make sure you're 100% happy. Once they are gone, it's harder to fix issues.
6. **Book an appointment before visiting their showroom|Don't just show up** – Their Harvest building in Woodlands is NOT a walk-in store. WhatsApp 9898 9268 first or you'll be staring at a locked door.
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## Bottom Line – Yes or No?
After everything – the research, the WhatsApp messages, the measurement, the waiting, the installation – **yes, 100%.**
They did exactly what they said they would do.
- No hidden costs
- Proper, qualified installers
- Quality product that actually works
- Clear, honest communication start to finish
The slide and swing door has genuinely improved our daily life. No more bruised hips. No more mouldy tracks. No more swollen wood.
Just a clean, modern, space-saving door that works perfectly every time.
If you're renovating and need a trustworthy supplier, **give Renovaid Team a shot.**
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## Contact Them (The Easy Way)
Here is exactly what I did:
???? **WhatsApp: 9898 9268** get more info – Strictly WhatsApp only – no calls.
???? **Address in Woodlands** – Do NOT just show up – WhatsApp first!
???? **Closed on Sundays and public holidays**
Just send them a message with your door size and what you need.
Your knees (no more tripping), your back (no more scrubbing tracks), and your sanity will thank you.
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## One Last Thing – The $399 Deal
Just a reminder – the $399 deal expires 31 May 2026.
If you are even slightly considering it, message them now to secure the pricing. You can always push the measurement date out.
Future you will be very grateful.
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*I paid for my doors with my own money – this isn't a sponsored post. Just a very happy HDB owner sharing the good word. Your mileage may vary, but I hope it helps!*